Enhanced Webhook Payload - Add work_space_id & account_id
complete
Otto Lang
Please enhance the Webhook payload and forward the following parameters in the body of every webhook:
[workspace, workspace_id, account_name, account_id]
For example:
"workspace": "Intertech Rent Solutions",
"workspace_id": "675ac1b4fa2daa83aa9112e7",
"account_name": "David Pelchen",
"account_id": "675ac25065c0f1f382556fa6"
What problem are we aiming to solve with this feature?
We are trying to simplify the webhook structure as we require more parameters for labeling clients to our needs. Currently the setup process is really complex.
The URL we need to generate looks something like this
https://our-url.com?workspace="Intertech Rent Solutions"&workspace_id="675ac1b4fa2daa83aa9112e7"&account="David Pelchen"&account_id="675ac25065c0f1f382556fa6"
We need to add all of these parameters manually to know from which Workspace and account the webhook is coming from, as this information currently is not being forwarded.
Finally: The more data you add to the webhook, the more possibilities your clients have to extend the features of your platform. It is a huge win!
Pavel Burdeinyi [PM]
marked this post as
complete
The feature was released in our 3.1.2 Update
Check out the changelog: https://buzz.canny.io/changelog/buzz-312-release-notes
Pavel Burdeinyi [PM]
marked this post as
planned
Otto Lang
Is there an update on this?
Pavel Burdeinyi [PM]
Otto Lang: Hey Otto! We're planning to add new payload fields into our webhooks in March. Do you have ideas on other new important payload fields to be added?
Otto Lang
Pavel Burdeinyi [PM] Awesome! The four parameters:
Workspace: Intertech Rent Solutions
Workspace ID: 675ac1b4fa2daa83aa9112e7
Account Name: David Pelchen
Account ID: 675ac25065c0f1f382556fa6
are incredibly useful and essential for automating further processes.
Additionally, including the full conversation history could be valuable. However, given that we can retrieve this information using the parameters above, we might be able to keep the payload of the enhanced webhook more lightweight and efficient.